What are the opening hours of the Penfold Mitsubishi sales department?
Penfold Mitsubishi - Burwood
| Sales |
Mon - Sat |
8.30am - 6.00pm |
I want to provide feedback about my sales experience. Who can I contact?
You should receive a sales survey within the first month of purchasing your new vehicle. Your feedback on each aspect of the sales and delivery experience is important to Penfold Mitsubishi.
To provide any further feedback, please contact Penfold Mitsubishi on (03) 9268 1488.
I need to discuss my sales contract. Who should I contact?
A sales contract is a legally binding document between a customer and Penfold Mitsubishi. Both parties are required to abide by the terms and conditions of the contract.
Please contact your sales consultant at Penfold Mitsubishi on (03) 9268 1488 with any queries.
Are Mitsubishi prices the same at all dealerships?
Mitsubishi Motors, as the distributor, publishes the Recommended Delivered Price (RDP) for each model by State. Click here to access pricing information for Mitsubishi.
Penfold Mitsubishi is an independent business and the Trade Practices Act forbids the fixing of prices across the dealership network. Since prices are at the discretion of each dealer, it is possible they could vary across the network. Market forces and the spirit of competition will ultimately determine the final negotiated price.
Click here for further information on Penfold Mitsubishi's Pricing Policy.
How long do I have to wait for my new Mitsubishi?
Penfold Mitsubishi takes great care in predicting the particular demands of our customers with regard to model mix, colour and specification in order to have stock on hand for immediate delivery.
Mitsubishi models are highly regarded and occasionally their popularity means a short wait is unavoidable. If no stock is available locally, Penfold Mitsubishi has the means to locate a particular model for sale wherever in Australia it may be.
Dealership stocks are replenished at regular intervals, however if your needs are urgent ask your Penfold Mitsubishi Sales Consultant if a particular vehicle can be transferred for you. Payment of a transfer fee may be applicable.
Please contact Penfold Mitsubishi on (03) 9268 1488 for further information.
I want to buy a Mitsubishi now. Where should I look for specials?
If you intend to make a purchase soon and are looking for the latest offers,
click here.
We encourage you to visit Penfold Mitsubishi to discuss your purchase requirements with one of our experienced sales consultants.
What if I change my name and address, or sell my vehicle to another person?
If your ownership details have changed since your new vehicle purchase, or if you have purchased a pre-owned Mitsubishi, there are a number of ways you can update your details:
Web: click here to fill in a form online.
Post: fill in a form located in your Warranty Information Booklet and send it to Penfold Mitsubishi.
Phone: contact Penfold Mitsubishi on (03) 9268 1488.
How do I register my details if I purchase a pre-owned vehicle?
If you have purchased a pre-owned vehicle, please register your details with Mitsubishi Australia. You can do this via:
Web: click here to fill in a form on our website.
Post: fill in a form located in your Warranty Information booklet and send it to Penfold Mitsubishi.
Phone: Contact Mitsubishi Australia Customer Support on 1800 032 411. Mitsubishi will then update your details, and if necessary, contact you with any important information concerning your vehicle.
Can I pay with a Personal Cheque or Company Cheque?
Bank cheques are acceptable on delivery. Personal and company cheques can only be made under prior arrangement.
Do you arrange insurance?
Our team of highly qualified business managers, renowned for their knowledge and personal approach, will take the time to discuss your insurance requirements. They can design a cost- and tax-effective package specific to your individual or business circumstances.
For a competitive quote, please contact one of our Business Managers.
How long does it take for the vehicle to be in my name?
You will receive papers from Vicroads approximately 6-8 weeks from the transfer being advised to Vicroads.
Please contact your sales consultant if you do not receive your papers within this time frame.
Can I pay with my Credit Card?
Visa and Mastercard are accepted. These may incur additional fees.